GILES: Buffy, a word in your ear. While I was running the store, I found it useful to imagine myself back in the library. Um, you know, if you concentrate on service and, and not on making a sale, you're more likely to have a satisfied customer.

BUFFY: Guess I'll have to find my own style.

GILES: (not listening) Yes, uh, quite, quite, quite.

ANYA: That woman. Go sell her something.

MALE CUSTOMER: Miss? Which candle creates a more, you know, romantic atmosphere?

BUFFY: Hmm. "Lemon Seduction." Ew! "Essence of Slug." (hands him "Lemon Seduction) Here you go.

MALE CUSTOMER: Thank you.

BUFFY: (to herself) Yeah. (walks over to woman) May I help you?

FEMALE CUSTOMER: (conspiratorially) I need something for a prosperity spell. I heard you have it. The mummy hand?

BUFFY: Uh, yeah, actually, I saw one downstairs. It's kinda hairy, though. Maybe it was a daddy hand. I'll just get it.

(cut to basement)

BUFFY: 'Petrified hamster' ... uch! Eyeballs and honey. Dagger of Lex... Hmm. Ancient mummy hand. (it tries to choker her, she stabs it; cut to above) And you get the dagger of Lex for free with it! See the inlaid mother-of-pearl ... underneath the black oozing goo?

FEMALE CUSTOMER: This hand is dead. The power is gone, I'm not giving you money for this!

BUFFY: Oh, it's just playing dead. Little scamp.

written by: David Fury and Jane Espenson; transcribed by Joan the English Chick (pisces@englishchick.com). action descriptions shortened by me.. Full transcript at:
http://www.studiesinwords.de/105lifeserial.html